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Student Email

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Student Email Access

Each student enrolled in an EQ school receives a unique email address which is in the following format: username@eq.edu.au. This is part of the state-wide Department of Education Managed Internet Service (MIS) which incorporates a filtering tool for inappropriate language in email text and attachments.

Students use their username (for example – jsmit0@eq.edu.au) and password to access their email through any of the following websites:



This email must be used for all school related tasks, and must not be used for personal or social use. Any communication to school staff should be via the school email.

Students should be aware that emails are filtered by the Department of Education Managed Internet Service (MIS) system, and use of inappropriate language, including in attachments, will be detected and emails quarantined. Department of Education and the Schools Behaviour Management Policies must be followed when sending and receiving emails using a school account.

Username and Password

Students each receive a username and password when they are enrolled in a Queensland state school. This allows access to a range of online services and the schools network.

For existing VPSHS students, passwords will generally carry over into the new school year. 

New students enrolling through the year will be able to get their username and passwords at the start of the year either from the IT Helpdesk or eLearning co-ordinator. Note that it can take a minimum of 2 days from a student's official start date for a network account to be generated, and longer in peak times.

Usernames can also be obtained from any class teacher.

Passwords can be reset by any class teacher who has a school laptop.

Students can get their usernames and have their passwords reset at the IT Helpdesk or by asking any staff member with a school device.

Once students know their username and password, they can reset their password.

New passwords must be:

    • at least 8 characters long
    • contain upper and lowercase letters
    • include a number or a symbol
    • passwords cannot include the student name or username or be identical to a password used in the last 12 months

How to log into OWA Email (PDF, 417KB)​

For any additional questions please contact helpdesk@vpshs.eq.edu.au

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Last reviewed 09 September 2021
Last updated 09 September 2021